Privacy Policy

Privacy Policy for Globaluf Water Treatment

Last Updated: July 26th, 2025

Who We Are

Welcome to Globaluf Water Treatment ("we," "us," or "our"). We are a leading manufacturer specializing in water treatment solutions, including softening, ultrafiltration (UF), reverse osmosis (RO), and custom water treatment plants for B2B, OEM, and ODM clients worldwide.

Our official website address is: https://www.globaluf.com ("the Site").

This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our Site, contact us for inquiries, or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

What Personal Data We Collect and Why We Collect It

a. Contact Forms & Business Inquiries

When you submit an inquiry through a contact form, request a quote, or contact us via email, we collect the information you provide, which may include your name, email address, phone number, company name, country, and the details of your request.

We collect this data for the primary purpose of conducting our business, which includes:

Responding to your questions and inquiries.
Providing you with product information, technical specifications, and price quotations.
Communicating with you about your OEM/ODM projects or orders.
Maintaining records of our correspondence for customer service and project management.

b. Comments

When visitors leave comments on the Site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

c. Media

If you upload images to the website (for example, as part of a project specification), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

d. Cookies

Cookies are small text files stored on your device that help our website function and allow us to understand how visitors use our Site.

Essential Cookies: These are necessary for the website to function properly. For instance, if you have a user account and log in, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Login cookies last for two days, and screen options cookies last for a year.
Functional Cookies: If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Analytics & Performance Cookies: We use cookies from third-party services like Google Analytics to collect anonymous data about website traffic and user interaction. This helps us understand which pages are popular, how visitors navigate the site, and how we can improve the user experience.
Advertising Cookies: We and our third-party partners, including Google, may use cookies to deliver advertisements that are relevant to your interests. These cookies may track your browsing activity across our Site and other sites to build a profile of your interests.

You can manage your cookie preferences through your browser settings.

e. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos from YouTube, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.

Who We Share Your Data With

We do not sell your personal data. We may share your information with trusted third-party partners only when necessary to provide our services, operate our website, or comply with legal obligations. This includes:

Analytics Providers: Such as Google LLC (Google Analytics) to help us analyze website traffic.
Spam Detection Services: Visitor comments may be checked through an automated spam detection service.
Legal Authorities: If required by law, we may disclose your information in response to a court order, subpoena, or other legal process.

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data from business inquiries and contact form submissions is retained for our business records for as long as necessary to fulfill your request and manage our ongoing business relationship.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, please contact us at sales@globaluf.com.

Where YourData Is Sent

As an international company, your information may be processed and stored on servers located outside of your home country, where data protection laws may differ. All data transfers are conducted with appropriate security safeguards. As mentioned, visitor comments may be processed by automated spam detection services.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Globaluf Water Treatment Email: sales@globaluf.com Website: https://www.globaluf.com